Privacy Policy

Privacy Policy and Cookies Policy

ENERGY PLUS d.o.o. is highly committed to protecting our users’ personal data. Our Privacy Policy defines how we treat information that ENERGY PLUS d.o.o. processes and collects when our website is visited. Personal data is processed on one of the legitimate grounds.
Controller: ENERGY PLUS d.o.o.
Data Protection:

  • Collection and processing of personal data
    Personal data is data that identifies you (such as your name, gender, address, e-mail or postal address, etc.). ENERGY PLUS d.o.o. does not collect your personal data unless you specifically make it available to us (for example, when you opt in for news), whereby you agree and consent to its use for the purposes specified below.

  • Use and disclosure/transfer of personal data
    ENERGY PLUS d.o.o. will use your personal data for technical management of its website, preference analysis and for the provision of general and individualized offers, news and other information about the company’s activities for the purpose of allowing you access to specific information and communicating with you. In addition, ENERGY PLUS d.o.o. recommends all parents and guardians advise their children how to treat online personal data in a secure and responsible manner. The services we provide are not intended for persons under the age of 16; however, we are unable to know whether or not the data we collect or process pertains to persons under the age of 16. We recommend all parents and guardians advise any persons under the age of 16 how to treat online personal data in a secure and responsible manner.

  • Cookies Policy (HTTP cookies)
    Our website you visit uses cookies. Cookies are small files temporarily stored on your hard disc, which allow our website to recognize your computer next time you visit the website of ENERGY PLUS d.o.o.
    These tools may collect and store technical data such as cookies, IP addresses of users and and/or visitors, mobile phone identifiers, browser information, etc., without identifying the person.
    The cookies being stored are used for analytical and statistical purposes, for the operation of all website features, and for a better user experience. These cookies may be permanent cookies that remain in user’s computer after the visit or temporary cookies that are only stored while the site is being visited.
    ENERGY PLUS d.o.o. uses third-party cookies to obtain statistical information about visit rates and how our website is used. The data collected include user’s IP address, information about the browser, language and operating system, and other standard statistical information collected and analyzed in an anonymized and aggregated form.
    Depending on your browser settings, cookies may be accepted automatically. If you do not agree to their use, you can easily delete and/or permanently disable cookies on your computer or mobile device by using your browser settings. Further information about cookies management is available on your browser’s pages. Please note that cookies are intended to improve and allow the use of our website and that your prevention or deletion of cookies may disable our website’s features or cause it to work and appear differently in your browser.

  • Newsletter and subscription
    If you have specifically opted in to receive our Newsletter, we can send you an electronic newsletter with commercial advertising content. The data you provided to use for the purpose of subscribing to our Newsletter will only be used to send the Newsletter. If you would like to cancel your Newsletter subscription, you can do this at any time by using the subscription opt-out option available in the Newsletter. In case you opt out, we will cease to process the personal data collected for such purpose. We only store the data collected for the period during which you receive our Newsletter and do not opt out of receiving our Newsletter.
    Data processing for Newsletter receiving purposes is necessary to protect our legitimate interests. You are therefore not required to provide such data and/or opt in to receive our Newsletter. The lawful grounds for receiving our Newsletter is your consent (Article 6 (1) of the General Data Protection Regulation). Our Newsletter will not be sent to you unless you give your consent.
    MailChimp is our partner in the process of sending and receiving newsletters. To allow for this service to operate and prevent any abuse, the following data is collected: IP address, country, city, postal code, geographic latitude, geographic longitude, region, and date and time of logging in to the Newsletter. By opting in to receive our Newsletter and accepting our Privacy Policy and Cookies Policy, you agree to make this data available to MailChimp and such data will be stored until such time you opt out of receiving news from ENERGY PLUS d.o.o.

  • Security
    ENERGY PLUS d.o.o. uses it best efforts to ensure personal data security and compliance with the applicable data protection regulations (such as the General Data Protection Regulation, Act Implementing the General Data Protection Regulation, etc.). Please note that you data is diligently protected against loss, destruction, tampering, unauthorized access and unauthorized release. Our employees of ENERGY PLUS d.o.o. are required to maintain confidentiality of your data and comply with the general corporate documents of ENERGY PLUS d.o.o. In addition, ENERGY PLUS d.o.o. uses state-of-the-art technical and organizational security measures to ensure that your personal data remains secure.

  • Retention period
    We retain your data until such time you withdraw your consent, except for data subject to a longer retention period under the applicable regulations. If consent to the processing of personal data for promotional purposes is in place, which extends to the period following the required period, we will retain you data until such time you withdraw your consent.

  • User rights
    The user determines which data about himself he will make available to ENERGY PLUS d.o.o. at his sole discretion.
    In case any of your personal data changes, please notify us at: so that we could rectify or update your personal data. Please be advised that you have the right to withdraw all or any part of your consent at any time by notifying us at:, in writing, electronically or verbally. Furthermore, after we receive your statement of consent withdrawal we will confirm its receipt in writing and the personal data covered by the withdrawal statement will no longer be processed as of the consent withdrawal date. Please note that all processing and/or transfers made up to the consent withdrawal date will remain legally effective.

    In addition to the right to withdraw consent, users have, under the applicable data protection regulations, the right to access and receive confirmation from ENERGY PLUS d.o.o. in connection with personal data, the right to rectify, the right to erase (“right to be forgotten”), the right to restrict processing, the right to data transferability, and the right to object. In addition, users are entitled to submit a complaint to the relevant data protection authority.
    In case you decide you do not wish to share your data, please note that you may not be able to access certain parts of our website. Users who decide they no longer wish to receive our services may opt out of receiving news by opting out of their subscription at our website, and by sending an e-mail notification to .

  • Automated processing
    Please note that some data (such as your browser type, number of visits, average time spent on the website, content viewed, etc.) is processed automatically when you access the website of ENERGY PLUS d.o.o. This data is used for the purpose of evaluating the appeal of our website. Please note that the user has the right not to be subject to a decision based solely on automated processing, unless such decision is necessary for entering into, or performance of, a contract between the user and ENERGY PLUS d.o.o. as permitted under Croatian law or Union law or based on user’s specific consent.

  • Links to other sites
    This Privacy Statement applies to the homepage of ENERGY PLUS d.o.o. as the host. These pages may contain links to other service providers and this Privacy Statement does not apply to them. When leaving the ENERGY PLUS d.o.o. website, please read the Privacy Policy statements available on each site you access, which collects personal data.

  • Notifying changes and contact
    Any change to our Privacy Policy will be published along with this Privacy Statement, on the homepage and elsewhere as appropriate.

    If you have any questions concerning this Privacy Statement, please contact us at: